Support
Something not working?
Write to info@not-yet.app. A real person reads every message. It helps to mention your iPhone model, your iOS version and the app version from TestFlight.
How do I join the beta?
Open our TestFlight link on your iPhone. It installs Not Yet through Apple’s TestFlight app. Not Yet needs iOS 26 or later. If the beta is full, email info@not-yet.app.
My alarm doesn’t ring.
Open the iOS Settings app, go to Not Yet and check that Alarms are allowed. Then open the alarm in Not Yet and make sure its switch is on and the right days are picked.
Focus lock or Bedtime lock doesn’t block anything.
The locks need Screen Time access. In Not Yet, open the lock and pick the apps again; iOS asks for access the first time. If Screen Time is turned off for your iPhone in Settings, the locks can’t work.
My routine doesn’t show up on the Lock Screen.
Check that notifications and Live Activities are allowed for Not Yet in the iOS Settings app, and that the routine has a time set.
The watch shows an old plan.
Open Not Yet on your iPhone once. The watch gets its plan from the iPhone and catches up as soon as both are connected.
My NFC tag opens a web page instead of the app.
That page appears when Not Yet isn’t installed, or when iOS hasn’t linked not-yet.app to the app yet. Tap “Open Not Yet” on the page. If it keeps happening, delete and reinstall the app, then scan the tag again.
How do I delete my data?
Everything lives on your iPhone, on your watch and in your own iCloud backup. Deleting the app deletes its data. We don’t keep a copy. If you emailed us, we delete those messages on request.
More answers are in the FAQ. How we handle data: privacy policy.